Frequently Asked Questions
Got questions? We have answers…
Is it really FREE?
100% FREE. Sounds too good to be true, but we promise, it is true. For anyone that is thinking about buying used construction equipment. SIMPLY.
How do we get paid?
We at The Used Equipment Guy get paid by the sales professionals that facilitate the transaction for you. That sounds cool, right? A sales rep paying for you save time and money? It’s time that they start working for YOU! Not the other way around.
Can I call you in the future if I need to buy more equipment?
Absolutely! and we hope you do! We like to solve problems. Think of us as your personal concierge / financial analysis team, when it comes to equipment. Email or Call.
When should I call The Used Equipment Guy?
You can schedule a call with us anytime that fits your schedule. We can help you the most when you … 1) are thinking about buying equipment 2) are starting a new project 3) want help calculating equipment costs .
Why should I use The Used Equipment Guy?
We have over 4 years of customer service & equipment sales experience. I spent over 3 years working directly with many construction companies in many different sectors including renewable energy, commercial & residential construction, as well as industrial plants & their contractors. Some of the companies I help the most are general contractors, electricians, framers, mechanical companies, concrete companies, welders, home builders, plumbers, industrial plants, utility companies & much more.
We use a co-op to purchase, can you still help us buy equipment?
Yes! I have helped facilitate $140,000+ in purchases through co-ops. We want to help you save money, so our partners work with TXMAS, Sourcewell, Choice Partners, HGAC & more! If you use BuyBoard, we may be able to still help, just reach out!
Do you share my information?
Never. We hate being spammed with unnecessary emails & calls. So we would never do that to you. Your information is confidential.
I am looking for warranty on my purchase, can you help with that?
Yes! Most people don’t realize it, but our partners offer extensive purchase protection programs on many types of used equipment to protect your purchase. We want to help you make an informed decision, so Click here to get your list of covered items!
Is there a return policy?
All sales are facilitated with an established & trusted partner and are FINAL. Your satisfaction is our first priority. In the rare event there is a major qualifying event, we will handle it on a case-by-case basis with your best interest in mind.
Where are we located?
We do not have any physical locations. Saving your time & resources is very important to us. Everything we do is handled remotely, through email, phone call, messages, video-chat software (like Zoom), and through our socials like Facebook & TikTok @theusedequipmentguy
What geography do we serve?
North-Central Texas DFW area as of now, because our partners are located there. However, our customers are located all over the nation. Our goal is to be able to serve the whole United States. We believe we can help every sector in the construction industry including commercial, residential, industrial, & infrastructure. However, we can’t do it without your help though!
Have a question that you do not see here?
Click here to email us your question. We will respond with an answer! don’t worry, the email is typed, just hit send! Even in our communication, we want to save your time :)